Position Title:
Operations Manager
Department: Inbound
Function: Operations
Grade: 180
Reports To: Assistant General Manager
FLSA Status: Exempt
Location: ODC (Avon, IN) (not remote)
Shift: 1st Shift Monday - Friday Days
Target Hire Date: February 2026
Your role at Sephora...
It takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to fuel our clients' beauty obsessions. That’s where our operations team comes in, to keep our stores and our customers looking beautiful and being their best. As our Operations Manager you will be accountable for the efficient day-to-day operation of a shift or an assigned department within the Distribution Center. The emphasis is on managing numerous operational activities to ensure the production floor is working in a balanced and productive fashion with respect to operational and service delivery goals.
Your responsibilities include...
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-Leading the team with operational excellence. In this role you will be responsible for the supervision of other exempt and non-exempt staff within an assigned shift or department including the oversight of safety and housekeeping/sanitation activities and programs. You will achieve success by demonstrating business leadership throughout the organization by using independent discretion to create, and achieve short and long term strategic and tactical plans for the DC guided by broad principles, objectives, and standards.
-Drives Results. Own and develops plans for promoting team collaboration and accountability for meeting performance objectives, while building, motivating and leading cross-functional teams across the organization to achieve the objectives of the company. Ensures that direct reports have the support they need to effectively manage their departments through proper coaching and development. Manage the efficient allocation of equipment and labor resources to respective departments to ensure service levels and budgets are consistently met.
-Collaborates. Leverages Maintenance, Asset Protection, Human Resources, Finance, and other key support groups to integrate and align efforts across DC’s and its functions in retail and e-commerce environments. Develops preventative measures that analyze quantitative, qualitative and trend data and makes decisions based on this data that will positivity impact productivity. Contributes to policy and program development through consistent administration and execution of policies/guidelines that effect daily work activities.
-Engages & Inspires. Helps others grow by administering policies/guidelines fairly that directly affect work activities which include counseling associates consistently on performance and behavioral concerns. Successfully role models teamwork and demonstrates a collaborative approach when working with staff, associates and management. Passionately leads others in company safety, performance, state and OSHA rules, policies and regulations to ensure safe working practices. Ensures a strong commitment and active participation in employee engagement strategy and people-oriented culture.
-Demonstrate our Sephora values. Grow Together, Win Together; Imagine Fearlessly and Make it Happen; Inspire, Uplift, and Create; Lead with Passion and Heart; and Welcome All to the World of Beauty.
We would love to hear from you if you have...
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-Five to ten years of relevant / related work experience in a distribution center environment.
-Previous experience in working with a Warehouse Management System (WMS) and/or ability to quickly develop a proficiency in such systems as Blue Yonder, Autostore or Pouch Packing.
-Ability to quickly develop a comprehensive understanding of all aspects of the production floor to include Inbound, Outbound/Shipping, Dotcom and Inventory Control.
-Ability to delegate and develop exempt leaders and lead large teams up to 300 associates
-Knowledge of distribution operating systems and all aspects of warehouse, production and logistics and transportation-related activities.
-Must be flexible and adaptive to respond to fast paced high-volume environment. Must be able to manage multiple tasks against competing priorities.
-Possess proven analytical abilities and interpersonal skills. Strong working knowledge of MS Office applications, especially Excel.
The annual base salary range for this position is $96,390.00 - $107,730.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.
While at Sephora, you’ll enjoy…
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-Beauty & Beyond:
Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
-Endless Evolution
: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
-Creativity Unleashed
: At Sephora, you’re encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.
-Bold Authenticity
: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
-Diversity, Inclusion & Belonging
: We pledge to create a beautiful community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging. We believe in demonstrating our values with action!
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-Meaningful Rewards
: Sephora offers comprehensive medical, vision, and dental benefits, EAP, generous vacation and holiday time off, meaningful engagement activities, an employee discount, free beauty product gifts from brand partners, and so much more!
Sephora is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
