Operations Supervisor

Operations Supervisor

Location:
Lawrenceville (08648) - New Jersey, United States
Salary:
Competitive
Type:
Permanent
Main Industry:
Search Finance, Banking & Insurance Jobs
Other Industries & Skills: 
Customer Service & Call Centre, Engineering Information Technology, Legal, Management & Executive, Utilities & Services
Advertiser:
PSEG
Job ID:
132261051
Posted On: 
13 September 2025
Requisition: 82630

PSEG Company: Public Service Electric & Gas Co.

Salary Range: $ 104,600 - $ 165,700

Work Location Category: Onsite

We’re one of the country’s largest energy companies, with a vision of powering a future where people use less energy, and it’s cleaner, safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.
We know life isn’t one-size-fits-all, and neither is work. That’s why we offer flexible work options depending on the role.
In support of this model, roles have been categorized into one of three work location categories:
1. Onsite – roles where employees are expected to be onsite daily.
2. Hybrid fixed – roles that are a mix of remote work and onsite work fixed days each week 
3. Hybrid flexible – roles that are a mix of remote work and onsite work, but the onsite requirements have greater flexibility. (i.e. 5-8 days a month vs. set days each week).
As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.
More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary
This opportunity is open to current PSEG employees only.

As an Operations Supervisor you will supervise, train, and coordinate the work of personnel responsible for the operation and inspection of the electric system, including all substation equipment, oil and gas filled cable systems, diesel generators and gas insulated bus systems. This position resides in the Operation’s Department at Palisades Division. Supervise and direct the day-to-day operation of the Distribution and Sub-transmission System, while emphasizing safety, reliability, service restoration, and customer satisfaction.

Job Responsibilities
-Develop and maintain a work environment where the needs and wants of both our internal and external customers are satisfied in a professional and competent manner. 
-Direct the work of Substation Operators, Troubleshooters and Service Dispatchers, and interact with other group/departmental personnel.
-Review and approve requests for equipment and circuit outages. Coordinate this work within and outside the Division. Prepare reports on overtime, workload, manpower requirements and abnormal conditions.
-Develop or possess a thorough understanding of the various PSE&G Electric Operations programs (OMS, ADMS, eMaps, SCADA, etc.)
-Make long and short-term schedules to ensure appropriate manpower levels are maintained. Conduct safety training.
-Shift work is required.
-Resolve customer complaints in the field.
-Maintain and apply working knowledge of PSEG standards for Business Controls and meet management's expectations for effective internal business controls.
-Ensure that required policies and procedures are being followed, and that any local department-level procedures encompassing the NERC Compliance Standards Requirements are up to date and aligned with all current Standards Requirements assigned.

Job Specific Qualifications
Required Education, Knowledge and Experience:

-High School graduate or equivalent plus a minimum of 5 years of experience in the operations of the distribution and sub-transmission system or Power Generation OR Engineering Degree with 2 years of distribution and sub-transmission or Power Generation experience.
-Must have obtained an acceptable score on the First Line Supervisor’s Test within the last two years or must obtain an acceptable score on the First Line Supervisor’s Test.
-Must have a valid US Drivers’ License
-Must be knowledgeable in the restoration of circuit operation and safety standards. Will be required to work an On-call Schedule/Storm Duty and perform the duties of the Division Operations Manager when required.
-Must be computer literate including MS office applications.
 
Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list ecfr.gov/current/title-10/chapter-III/part-810/appendix-Appendix A to Part 810and not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. 

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. 

Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire.  Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI. 

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. 

PSEG is committed to providing reasonable accommodations to individuals with disabilities.  If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodationspseg.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodationspseg.  Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO INFORMATION (Click link below)
Know your Rights: Workplace Discrimination is Illegal

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