Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2024, Sealed Air generated $5.4 billion in revenue and had approximately 16,400 employees distributing products and services to 117 countries/territories around the world. To learn more, visit
sealedair.
Position Summary
We are looking for a Commercial Analyst with a strong focus on EDI (Electronic Data Interchange) integrations to support and optimize how we digitally transact with our B2B customers. This role serves as a business liaison between commercial teams, customers, and IT/technical teams to ensure seamless EDI processes that drive operational efficiency, order accuracy, and customer satisfaction.
The ideal candidate understands the business impact of EDI, brings an analytical mindset, and can manage day-to-day integration performance while helping shape broader digital transaction strategies.
Key Responsibilities
• Coordinate work requests from customers through business and IT teams.
• Serve as the business subject matter expert (SME) for EDI transactions including order, shipment, and invoice automation (e.g., 850, 855, 856, 810).
• Support onboarding and integration of new EDI customers by coordinating with internal IT, commercial teams, and external partners.
• Monitor EDI transaction flow, identify issues or failures, and lead root cause analysis and resolution in partnership with IT.
• Collaborate with customer service, supply chain, and commercial operations to ensure alignment on order-to-cash processes impacted by EDI.
• Maintain business documentation for EDI mappings, requirements, testing scenarios, and process flows.
• Analyze transaction performance (e.g., error rates, automation volume, manual interventions) and deliver insights and recommendations.
• Support continuous improvement initiatives to enhance customer experience and operational efficiency through EDI and digital order management.
• Translate business requirements into user stories or functional specifications for technical implementation teams.
• Act as a voice of the customer to ensure digital commercial processes meet evolving B2B partner expectations.
• Monitor digital sales order intake across intake processes
The ideal candidate will have
• 5+ years of experience in commercial operations, commercial systems, or business analyst role with direct EDI exposure.
• Solid understanding of EDI document standards, integration workflows, and order-to-cash processes.
• Proven ability to work cross-functionally between commercial, IT, and customer teams to deliver business value.
• Strong analytical skills with comfort working in spreadsheets, dashboards, and ERP/order management systems.
• Ability to interpret technical concepts from a business lens and communicate clearly with non-technical stakeholders.
• Strong project coordination and documentation skills.
• Familiarity with SAP ERP systems
Requisition id: 52574
Relocation: No
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globaltasealedair.
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